Sugaring Source Terms & Conditions

Effective Date: August 24, 2026

Welcome to Sugaring Source. Sugaring Source is a DBA of JRNA Enterprises LLC (“Sugaring Source,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of Sugaring Source websites, directories, membership services, member profiles, listings, content, communications, and related features and services (collectively, the “Service”).

These Terms also incorporate the Sugaring Source Member Standard of Excellence described below. Paid members, directory members, educators, brands, manufacturers, suppliers, and other members who participate in the Service agree to comply with the Standard of Excellence as a condition of membership.

By accessing or using the Service, creating an account, purchasing a membership, submitting a listing, or publishing content, you agree to these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you use the Service on behalf of a business, organization, school, brand, manufacturer, or other entity, you represent that you have authority to accept these Terms on that entity’s behalf.

2. Eligibility and Legal Compliance

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or purchase a membership.

Members are responsible for complying with all laws, regulations, licensing requirements, scope-of-practice requirements, business rules, health and sanitation requirements, advertising laws, product regulations, and other requirements that apply to their activities.

Sugaring Source does not authorize any member to perform services, teach, manufacture products, distribute products, or conduct business in violation of applicable law.

3. Accounts and Registration

Certain features of the Service require an account.

You agree to provide accurate, current, and complete information and to keep your account, business information, credentials, contact information, and listing details reasonably current.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You may not impersonate another individual or business, misrepresent your identity, create a misleading listing, or falsely claim an affiliation, credential, certification, license, manufacturer relationship, professional status, or other qualification.

Sugaring Source may suspend, restrict, or terminate accounts that contain materially false information, violate these Terms, violate the Standard of Excellence, or otherwise create a risk to the Sugaring Source community.

4. Paid Memberships, Billing, Automatic Renewal, Cancellation, and Refunds

Sugaring Source offers paid annual membership plans with different listing features, publishing privileges, visibility options, content allowances, and other benefits.

Specific benefits, limits, and pricing are described on the applicable membership or checkout page.

Annual Automatic Renewal

Paid annual memberships automatically renew each year unless cancelled before the applicable renewal is processed.

By purchasing a recurring membership, you authorize Sugaring Source, JRNA Enterprises LLC, and its authorized payment processor to charge the then-applicable annual membership fee and any applicable taxes to the payment method associated with your account on each renewal date until you cancel.

Membership prices and features may change from time to time. When required by law, notice of material pricing or renewal changes will be provided before the applicable renewal.

Cancellation

Cancellation prevents the membership from renewing for an additional annual term.

Unless otherwise required by law or unless the membership is terminated for cause, a member who cancels may continue using the paid membership and associated listing features through the end of the already-paid annual membership period.

A listing may be unpublished earlier if the member reports that the business has closed, is no longer operating, is no longer accepting new business, or if continuing to display the listing would reasonably mislead directory users.

Sugaring Source may also suspend or terminate a listing before the end of the paid period for violations of these Terms, the Standard of Excellence, applicable law, or other serious misconduct.

Refund Policy

Membership fees are non-refundable once paid, except where a refund is required by applicable law.

Cancellation does not result in a prorated refund or credit for unused time.

5. Membership Features and Directory Visibility

Membership plans may include different levels of profile information, business links, photographs, videos, articles, coupons or offers, educational content, events or classes, search visibility, categories, specialties, and other features.

Purchasing a membership does not guarantee:

a specific number of leads, referrals, clients, students, customers, or sales;
a particular search-engine ranking;
a particular position within Sugaring Source search results;
website traffic;
social media exposure;
enrollment in a course or event;
revenue or business growth; or
any other specific commercial result.

Search placement and directory visibility may be influenced by membership level, listing completeness, category selections, search criteria, platform functionality, and other factors.

Sugaring Source may add, modify, improve, replace, or discontinue features as the Service evolves.

6. Member Listings and Accuracy

Members are responsible for the accuracy of information contained in their listings and published content.

This includes, as applicable:

business names and locations;
contact information;
websites and booking links;
services offered;
licenses and credentials;
certifications;
professional specialties;
education and training information;
class and event information;
product information;
brand or manufacturer relationships;
pricing and promotional offers; and
claims regarding professional qualifications or expertise.

Members agree to update information when material changes occur.

Sugaring Source may edit, unpublish, flag, or request clarification of information that appears inaccurate, outdated, misleading, incomplete, or inconsistent with these Terms.

7. User Content

“User Content” includes information or material submitted, uploaded, posted, published, or otherwise provided through the Service, including:

profile and business information;
photographs;
logos and graphics;
videos;
articles;
educational materials;
events and classes;
coupons, discounts, and promotional offers;
product descriptions;
comments or reviews; and
other member-submitted content.

You retain ownership of your User Content.

You represent that you own your User Content or have the necessary rights and permissions to submit and publish it.

By submitting User Content, you grant Sugaring Source a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format, resize, crop, distribute, and promote that content as reasonably necessary to operate, market, and promote the Sugaring Source Service and the member’s presence within it.

This may include displaying member content on Sugaring Source websites, directory pages, newsletters, emails, social media, promotional materials, and other channels used to promote the directory or Sugaring Source community.

Sugaring Source will not acquire ownership of User Content solely because it is submitted to the Service.

Certain photographs, videos, interviews, event media, campaigns, or other media submissions may also be governed by a separate photo, video, media, or participation release. When applicable, that specific release will govern the uses described in that release.

8. Acceptable Use

You agree not to use the Service to:

engage in illegal, fraudulent, deceptive, abusive, threatening, harassing, or defamatory activity;
publish materially false or misleading claims;
impersonate another individual, professional, organization, brand, or business;
infringe copyright, trademark, privacy, publicity, or other rights;
upload malware, malicious code, or content intended to disrupt the Service;
send spam or unsolicited commercial messages through the Service;
manipulate reviews, ratings, search results, or directory information;
collect personal information about other users without authorization;
attempt unauthorized access to accounts, systems, or data;
use automated scraping or data-harvesting tools without written permission; or
use Sugaring Source to promote services, products, education, or activities that violate applicable law or these Terms.

9. Reviews, Complaints, and Community Integrity

Reviews and community feedback should reflect genuine experiences.

Members may not fabricate reviews, purchase reviews, pressure individuals to submit misleading reviews, retaliate against reviewers, impersonate reviewers, or manipulate ratings.

Sugaring Source may moderate, investigate, approve, reject, remove, or restrict reviews or other community content when necessary to enforce platform policies or preserve the integrity of the directory.

A pattern of credible complaints, serious professional concerns, or consistently poor member feedback may result in a review of a listing or membership.

10. Verification, Directory Information, and No Endorsement

Sugaring Source may review or verify certain licenses, certifications, credentials, business information, documentation, or other information submitted by members.

A verification designation means only that Sugaring Source reviewed specified documentation or information at a particular point in time.

Verification does not constitute:

a guarantee of professional competence;
a guarantee that a credential remains current;
a guarantee of service quality or results;
an endorsement of every service, class, product, statement, or business practice of the member; or
an assumption of responsibility for the member’s actions.

Members remain responsible for keeping credentials and other information current.

Directory users should independently evaluate professionals, educators, brands, manufacturers, products, courses, and other businesses before entering into a service, educational, purchasing, or commercial relationship.

11. Sugaring Source Member Standard of Excellence

Membership and promotion through Sugaring Source are intended for individuals and businesses that have made a meaningful professional commitment to the sugaring industry.

The Sugaring Source Member Standard of Excellence exists to support professionalism, responsible referrals, accurate representation, industry integrity, and the confidence of professionals and consumers who use the directory.

A. Standards Applicable to All Members

All members agree to:

Provide truthful and reasonably current information.
Comply with applicable licensing, business, health, sanitation, advertising, product, education, and consumer-protection laws.
Represent credentials, certifications, affiliations, experience, services, education, products, and business relationships accurately.
Conduct themselves professionally and ethically in interactions arising through Sugaring Source.
Avoid false, deceptive, exaggerated, or materially misleading professional or product claims.
Respect intellectual-property, privacy, and publicity rights.
Cooperate reasonably with Sugaring Source if documentation or clarification is requested regarding a listing, credential, complaint, or Standard of Excellence concern.

B. Sugaring Professionals

Sugaring Professionals listed on Sugaring Source agree to the following standards:

1. Legal Authorization to Practice

Professionals must hold any license, registration, certification, permit, or other authorization legally required in the jurisdiction where they provide services.

They must perform services only within their lawful scope of practice.

2. Professional Sugaring Training

Professionals should have formal training in sugaring hair removal through a reputable educator, training organization, and/or professional sugaring manufacturer.

Sugaring Source may consider alternative evidence of professional competency for experienced practitioners, including practitioners with substantial prior experience or experience obtained in another country or jurisdiction.

When appropriate, Sugaring Source may request documentation or a video demonstrating professional sugaring proficiency.

3. Hand-Method Proficiency

Sugaring Source promotes professional sugaring performed using the hand method.

Professionals listed as Sugaring Professionals are expected to demonstrate proficiency in the hand method even if they also use strips, spatulas, or other methods.

Members should accurately represent the methods used in their practice.

4. Professional Sugar Paste and Products

Professionals agree to use professionally manufactured sugar paste and appropriate professional supplies when providing services promoted through Sugaring Source.

Home-cooked or household-produced sugar paste is not considered appropriate for professional client services promoted through the directory.

A professional who manufactures their own commercial sugar paste may be asked to provide documentation relating to manufacturing practices, facility standards, insurance, or other relevant business information.

5. Health, Safety, and Sanitation

Professionals agree to follow applicable health and sanitation requirements and maintain appropriate professional hygiene practices.

Sugaring Source expects professionals to use gloves when performing sugaring services, including in jurisdictions where glove use may not be expressly required.

6. Professional Client Care

Members are expected to provide services in a professional manner and maintain reasonable standards of client care.

Credible complaints, recurring professional concerns, or a significant pattern of poor reviews may result in review of the member’s listing or membership status.

7. Ethical and Sexual Boundaries

Members must maintain appropriate professional boundaries with clients.

Sexual solicitation, sexual gratification, exploitation, coercion, or other serious violations of professional sexual boundaries are incompatible with the Sugaring Source Standard of Excellence and may result in immediate termination.

C. Educators & Training Providers

Educators and training providers agree to:

Accurately represent their education, credentials, experience, certifications, manufacturer relationships, and professional affiliations.
Clearly disclose whether training is independent, brand-sponsored, manufacturer-affiliated, or otherwise connected with a particular company.
Avoid claiming that a certificate, course, or credential is universally recognized, manufacturer-approved, state-approved, accredited, or legally qualifying unless that statement is accurate.
Comply with laws and regulations applicable to education, hands-on training, professional practice, and student eligibility.
Avoid encouraging students to perform services unlawfully or outside their legal scope of practice.
Maintain professional, ethical, and appropriate educational environments.

Independent educators are welcome on Sugaring Source and are not required to represent a specific manufacturer solely because they offer sugaring education.

D. Brands, Manufacturers & Suppliers

Brand + Manufacturer membership is intended primarily to help brands, manufacturers, suppliers, distributors, and related businesses create awareness and market their products, education, and services to established and aspiring sugaring professionals.

Sugaring Source is a publicly accessible directory, and brands acknowledge that consumers may also view their profiles, content, products, and links.

Brands and manufacturers agree to the following standards:

1. Professional-Facing Purpose

Member listings should remain relevant to the professional sugaring, esthetics, beauty, education, manufacturing, or related professional community.

2. Consumer Retail Products

Brands may promote and sell legitimate consumer retail or homecare products directly to consumers when those products are intended and appropriate for consumer use.

The existence of a B2C retail component does not by itself violate the Standard of Excellence.

3. Professional-Use Products

Professional-use products, particularly professional sugaring paste and other products intended for trained professional use, should not be marketed or sold through Sugaring Source to the general unqualified consumer.

Professional-use products should be sold to appropriately trained, licensed, registered, certified, enrolled, or otherwise eligible professional purchasers as applicable to the product and jurisdiction.

Lawful sales to students or aspiring professionals participating in legitimate professional education may be permitted where appropriate.

The designation “aspiring professional” does not override licensing laws, product restrictions, professional-use requirements, or other legal limitations.

4. Product and Business Claims

Brands are responsible for the accuracy and legality of claims regarding products, ingredients, safety, professional use, education, distribution, manufacturing, certifications, and other business representations.

5. Brand Membership Is Not an Endorsement

Participation in the Sugaring Source directory does not mean that Sugaring Source guarantees, certifies, or endorses every product, formulation, claim, training program, or business practice offered by a brand.

12. Third-Party Websites, Services, and Transactions

The Service may contain links to third-party websites, booking systems, stores, payment platforms, education platforms, social media accounts, product pages, and other services that Sugaring Source does not control.

Sugaring Source is not responsible for the availability, policies, content, products, services, transactions, security, or practices of third-party websites or businesses.

Transactions between users, members, professionals, educators, brands, manufacturers, students, clients, and other third parties are solely between those parties.

To the fullest extent permitted by law, you release Sugaring Source and JRNA Enterprises LLC from claims arising from transactions or disputes between you and another user or third party.

13. Intellectual Property

The Sugaring Source Service and its original branding, logos, graphics, text, design elements, software, features, and other proprietary content are owned by or licensed to JRNA Enterprises LLC and are protected by applicable intellectual-property laws.

These Terms do not grant users ownership of Sugaring Source trademarks, branding, proprietary content, or platform technology.

You may not reproduce, copy, scrape, republish, commercially exploit, reverse engineer, or create derivative works from protected Sugaring Source content except as expressly permitted.

Member-owned User Content remains subject to Section 7.

14. Copyright and Intellectual-Property Complaints

Sugaring Source respects intellectual-property rights.

If you believe material appearing through the Service infringes your copyright or other intellectual-property rights, please contact:

[email protected]

Your notice should identify the protected work, identify the allegedly infringing material, provide sufficient information to locate the material, include your contact information, and explain the basis for your claim.

Sugaring Source may remove disputed material and may suspend or terminate repeat infringers where appropriate.

15. Privacy

Use of the Service is also governed by the Sugaring Source Privacy Policy.

The Privacy Policy explains how information is collected, used, stored, and shared in connection with the Service.

16. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

SUGARING SOURCE AND JRNA ENTERPRISES LLC MAKE NO GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES OR THAT ALL MEMBER-SUBMITTED INFORMATION WILL BE ACCURATE OR CURRENT.

SUGARING SOURCE DOES NOT GUARANTEE THE QUALITY, SAFETY, LEGALITY, SUITABILITY, COMPETENCE, OR RESULTS OF SERVICES, EDUCATION, PRODUCTS, EVENTS, OR TRANSACTIONS OFFERED BY THIRD-PARTY MEMBERS.

USE OF THE SERVICE IS AT YOUR OWN RISK.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SUGARING SOURCE, JRNA ENTERPRISES LLC, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES ARISING FROM OR RELATED TO THE SERVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF SUGARING SOURCE AND JRNA ENTERPRISES LLC FOR CLAIMS ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO SUGARING SOURCE DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.

18. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Sugaring Source, JRNA Enterprises LLC, and their owners, officers, employees, contractors, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from or relating to:

your User Content;
your business, services, education, products, or transactions;
your violation of these Terms;
your violation of the Standard of Excellence;
your violation of law; or
your infringement of another party’s rights.

19. Suspension and Termination

Sugaring Source may suspend, restrict, unpublish, or terminate an account, listing, membership, or User Content when reasonably necessary to:

enforce these Terms;
enforce the Standard of Excellence;
respond to credible safety or misconduct concerns;
address fraudulent or misleading information;
respond to legal requirements;
protect users or the Sugaring Source community; or
address misuse of the Service.

Serious misconduct may result in immediate removal.

Termination for violation of these Terms or the Standard of Excellence does not entitle the member to a refund except where required by law.

Provisions that by their nature should survive termination will remain in effect, including intellectual-property provisions, User Content licenses where applicable, warranty disclaimers, limitations of liability, indemnification, and dispute provisions.

20. Changes to These Terms

Sugaring Source may update these Terms as the Service, membership structure, laws, or business practices change.

The updated Terms will be posted on the Service with an updated effective date.

When required by law, additional notice of material changes will be provided.

Continued use of the Service after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Before filing a legal claim relating to these Terms or the Service, the parties agree to make a reasonable good-faith effort to resolve the matter informally.

Questions or notices regarding a dispute may be sent to:

[email protected]

If informal resolution is unsuccessful, claims will be brought in a court of competent jurisdiction as permitted by applicable law.

22. Time Limit for Claims

To the extent permitted by law, any claim arising from or relating to the Service or these Terms must be brought within one year after the claim arose.

If applicable law does not permit this limitation, the legally required limitation period will apply.

23. General Provisions

These Terms and the Privacy Policy constitute the agreement between you and Sugaring Source regarding use of the Service, except where a separate written agreement or release expressly applies.

If a provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Failure by Sugaring Source to enforce a provision does not waive the right to enforce it later.

Section headings are provided for convenience and do not limit the meaning of the Terms.

You may not assign your rights under these Terms without our consent. Sugaring Source or JRNA Enterprises LLC may assign its rights and obligations as part of a merger, acquisition, reorganization, sale, transfer, or other lawful business transaction.

24. Contact

Questions about these Terms & Conditions may be directed to:

Sugaring Source
A DBA of JRNA Enterprises LLC
Email: [email protected]