Sugaring Source Privacy Policy
Effective Date: August 24, 2026
Sugaring Source is a DBA of JRNA Enterprises LLC (“Sugaring Source,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use Sugaring Source websites, the Sugaring Source directory, membership services, member profiles, forms, communications, and related services (collectively, the “Service”).
This Privacy Policy should be read together with our Terms & Conditions.
If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected].
1. Information We Collect
The information we collect depends on how you use the Service.
Information You Provide to Us
We may collect information you voluntarily provide, including:
- name;
- business or organization name;
- email address;
- telephone number;
- mailing or business address;
- city, state, province, region, and country;
- username and account information;
- business website and booking links;
- social media information;
- professional role and specialties;
- business descriptions and services;
- education and training information;
- license and certification information;
- product, brand, or manufacturer information;
- class and event information;
- photographs, videos, logos, graphics, articles, coupons, offers, and other content;
- reviews, comments, messages, and form submissions;
- customer-support communications; and
- other information you choose to provide.
Membership and Transaction Information
When you purchase or renew a membership, we may collect information relating to the transaction, such as:
- membership plan;
- transaction date;
- amount paid;
- billing status;
- renewal status;
- cancellation status; and
- limited payment-method or transaction information made available to us by our payment processor.
Payment-card information is processed through third-party payment processors and is subject to their security and privacy practices.
2. Professional Credentials and Verification Information
Certain Sugaring Source members may submit professional licenses, certifications, training certificates, or other documentation for review or verification.
These documents may contain personal or professional information.
Verification documents are treated as private administrative records and are not intended to be publicly displayed unless:
- the member intentionally publishes a credential or credential information on their public profile; or
- Sugaring Source displays a verification designation or other limited status resulting from its review.
A public verification designation does not mean that the underlying private verification document will be made publicly available.
Sugaring Source may retain verification records for as long as reasonably necessary to administer the membership, maintain directory integrity, resolve disputes, document prior verification activity, or comply with legal obligations.
3. Public Directory Information
Sugaring Source is a public professional directory.
Information members choose to publish in a directory profile may be visible to anyone, including visitors who are not registered members.
Public information may include:
- name;
- business name;
- business location;
- professional role;
- specialties;
- services;
- telephone number;
- website;
- booking link;
- social media links;
- professional credentials or verification status;
- business descriptions;
- photographs and videos;
- articles;
- educational offerings;
- classes and events;
- coupons and promotional offers;
- brand or product information; and
- other information intentionally submitted for public display.
Public directory information may also appear in search-engine results.
Members should not submit information for public display that they wish to keep private.
4. User-Generated Content
Members may be permitted to submit or publish content such as profiles, photographs, videos, articles, reviews, comments, events, classes, coupons, offers, educational materials, product information, and other content.
Content submitted for publication may be visible to other users, the general public, and search engines.
Please use discretion when publishing information. Once information has been publicly available, copies may remain accessible through search engines, archives, screenshots, third-party websites, or other sources even after the original content is edited or removed.
Use of member-submitted content is also governed by our Terms & Conditions and, when applicable, separate photo, video, media, interview, or participation releases.
5. Information Collected Automatically
When you visit or use the Service, certain technical information may be collected automatically by our website platform, hosting providers, security tools, or other service providers.
This information may include:
- IP address;
- browser type;
- device type;
- operating system;
- referring website;
- pages visited;
- date and time of access;
- login or session information;
- error and diagnostic information; and
- other technical information used to operate, secure, and maintain the Service.
6. Cookies and Similar Technologies
Sugaring Source uses cookies and similar technologies that are necessary or useful for operating the Service.
These may be used to:
- maintain login sessions;
- remember preferences;
- operate account features;
- provide form functionality;
- improve security;
- prevent fraud or abuse; and
- support basic website functionality.
Most browsers allow you to control or delete cookies through browser settings. Disabling certain cookies may prevent portions of the Service from functioning properly.
Analytics and Advertising Technologies
At this time, the Sugaring Source directory does not intentionally use third-party advertising or analytics integrations such as Google Analytics, Google Ads, or Meta Pixel.
We may add analytics, advertising, or similar technologies in the future.
If our practices materially change, this Privacy Policy will be updated. Where required by law, we will also provide appropriate notices, consent mechanisms, or privacy controls.
7. Google reCAPTCHA and Form Security
Sugaring Source may use Google reCAPTCHA or similar security technologies to help protect forms, accounts, and the Service from spam, abuse, automated activity, and fraudulent submissions.
When reCAPTCHA is used, Google may collect information relating to your device, browser, IP address, interactions with the Service, and other technical information necessary to provide the security feature.
Use of Google reCAPTCHA is also subject to Google’s applicable privacy policies and terms.
8. How We Use Information
We may use information collected through the Service to:
- create and manage accounts;
- provide directory listings and membership features;
- process membership purchases and annual renewals;
- administer membership plans;
- review professional credentials and verification requests;
- maintain and improve directory accuracy;
- publish content members choose to make public;
- provide customer and member support;
- respond to inquiries and contact-form submissions;
- send receipts, renewal notices, password-reset messages, security notices, account notices, and other administrative communications;
- communicate about changes to memberships, policies, or services;
- prevent fraud, spam, abuse, security threats, or unauthorized activity;
- enforce our Terms & Conditions and Member Standard of Excellence;
- investigate complaints or suspected misconduct;
- maintain, secure, and improve the Service;
- comply with legal obligations; and
- perform other functions disclosed to you when information is collected.
9. Email Communications
We may send members transactional and administrative communications relating to their accounts or use of the Service.
These may include:
- account confirmations;
- password-reset emails;
- membership receipts;
- renewal notices;
- cancellation notices;
- verification communications;
- directory or listing notices;
- service updates;
- security notices; and
- customer-support messages.
We may also occasionally send promotional or informational communications, including information about:
- sugaring-industry events;
- professional education;
- industry news;
- Sugaring Source programs;
- participating brands or manufacturers;
- relevant products or services; or
- other opportunities we believe may be of interest to the professional sugaring community.
You may unsubscribe from promotional emails using the unsubscribe option included in those messages where available.
Even if you unsubscribe from promotional communications, we may continue to send transactional, administrative, legal, or account-related messages that are necessary to provide the Service.
10. How We Share Information
Sugaring Source does not sell personal information for money.
We may disclose information in the following circumstances.
Service Providers
We may share information with companies that provide services necessary to operate Sugaring Source, such as:
- website and directory platform providers;
- hosting and technology providers;
- payment processors;
- email-delivery providers;
- security and spam-prevention providers;
- customer-support tools;
- data-storage providers; and
- professional advisers or contractors providing legitimate business services.
These providers may access information only as reasonably necessary to perform services for us and are subject to their own privacy and security obligations.
Information You Choose to Make Public
Information submitted for publication in a member profile, listing, article, event, coupon, review, or other public area of the Service may be visible to anyone.
Legal and Safety Purposes
We may disclose information when reasonably necessary to:
- comply with applicable law;
- respond to subpoenas, court orders, warrants, or lawful government requests;
- investigate fraud, abuse, or illegal activity;
- enforce our Terms & Conditions;
- protect the rights, safety, or property of Sugaring Source, JRNA Enterprises LLC, our members, users, or others; or
- establish, exercise, or defend legal claims.
Business Transactions
Information may be transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or other transaction involving all or part of JRNA Enterprises LLC or Sugaring Source.
11. Third-Party Websites and Services
Sugaring Source contains links to websites and services that we do not control.
These may include:
- member websites;
- booking platforms;
- online stores;
- educational platforms;
- payment services;
- social media websites;
- brand and manufacturer websites;
- event-registration services; and
- other third-party services.
Those third parties may independently collect information from you and operate under their own privacy policies.
Sugaring Source is not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage you to review their privacy policies before providing personal information.
12. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide the Service;
- maintain memberships and directory listings;
- complete transactions;
- administer professional verification;
- maintain business and accounting records;
- respond to disputes or complaints;
- prevent fraud or abuse;
- enforce our agreements;
- comply with legal obligations; and
- protect our legitimate business interests.
Retention periods may vary depending on the type of information and why it was collected.
Cancellation or expiration of a membership does not necessarily result in immediate deletion of all account or transaction information.
Information may be retained after a membership ends where reasonably necessary for legal, accounting, administrative, fraud-prevention, verification, dispute-resolution, or enforcement purposes.
13. Information Security
Sugaring Source uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
We also rely on third-party providers that maintain their own security measures.
However, no website, electronic communication, storage system, or method of transmission can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials.
Do not share your password with others, and contact us if you believe your account has been accessed without authorization.
14. Your Choices and Privacy Rights
Depending on where you live, applicable law may give you certain rights regarding your personal information.
These may include the right to:
- request access to personal information we maintain about you;
- request correction of inaccurate information;
- request deletion of certain personal information;
- request a copy of certain information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent; or
- opt out of certain marketing communications.
These rights are subject to applicable legal exceptions and may vary by jurisdiction.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
Where permitted by law, we may retain information that is reasonably necessary to comply with legal requirements, maintain transaction records, prevent fraud, resolve disputes, protect rights, or enforce agreements.
15. Updating Your Information
Members may be able to update certain account and public-profile information through their member accounts.
You may also contact us at [email protected] if you need assistance correcting account information or requesting changes to personal information.
If information has already been published publicly or indexed by a search engine, removal from Sugaring Source may not immediately remove copies appearing elsewhere.
16. Children’s Privacy
Sugaring Source is intended for adults and professionals in the sugaring, esthetics, beauty, education, manufacturing, and related industries.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Membership accounts and paid memberships are intended for individuals who are at least 18 years old or the age of majority in their jurisdiction.
If you believe a child has provided personal information to Sugaring Source without appropriate authorization, contact us at [email protected].
17. International Users
Sugaring Source may be accessed by users outside the United States.
If you access or use the Service from another country, information you provide may be processed by Sugaring Source and its service providers in the United States or other locations where our service providers operate.
Privacy and data-protection laws may differ between countries.
Where applicable law provides additional privacy rights, we will address valid requests as required by that law.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- our services;
- technology;
- membership features;
- data practices;
- legal requirements; or
- business operations.
When we update the Policy, we will revise the Effective Date at the top of this page.
If a change is material and additional notice is required by law, we will provide notice in an appropriate manner.
We encourage users and members to review this Privacy Policy periodically.
19. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, contact:
Sugaring Source
A DBA of JRNA Enterprises LLC
Email: [email protected]